Support
If you encounter any issue while using SeaCat Photo Layout, contact us using the information below.
1. Contact
- Support Email:
seacat@gnusoft.cn
2. Helpful Information to Include
- A clear description of the problem
- The screen or steps where the issue happened
- Your current system language
- Your iPhone model and iOS version
- If the issue is purchase-related, include the purchase time, product name, and screenshots if available
3. Common Support Topics
- Photo import issues
- Layout preview issues
- PDF export failures
- History record issues
- Apple in-app purchase related issues
- Account sign-in, registration, and account deletion issues
4. Response Method
Support is currently handled by email. Include enough details in your message so we can identify and resolve the issue efficiently.